I’m a UX Consultant with nearly 20 years industry experience across UX and analytics.
In 2018 I wrote a book on using analytics to help in the UX process.
I combine qualitative and quantitative research to get a rounded picture of user experience. This often means looking at website analytics data, such as Google Analytics, alongside qualitative user research.
I have around eight years’ experience in running user research projects for a variety of different clients. Over the past few years I’ve facilitated user testing with a wide range of different people, from teenagers to pensioners, dress-makers to body builders over the course of well over a hundred user research sessions.
I have been using Google Analytics for close to ten years and have reported on over a hundred websites during that time. I’ve worked with a diverse range of sites ranging from smaller niche sites to those that receive over a million visits a month.
I’ve run training sessions across the world, and for a range of leading training providers. I’ve also spoken at conferences and events on a variety of topics.
If you have an interesting UX project, training requirement, or just want to know more about how people are using your website then get in touch to find out how we can work together.